Within a 5 year period, from 2007-2012, we have gone from 200 employees manufacturing 300 million parts, to a workforce of 140 and an increased production of 400 million parts per year.
Tony Cross, Operations Manager - Presspart
We have to be increasingly competitive, continuously improving our processes to sustain the business and grow year on year. We can achieve this by encouraging our talented people to excel and in turn providing the business with a valuable skills pool of experienced future potential managers
Kerry Pye, HR Manager - Pork Farms
Improvements were identified in the early stages of the development programme; however we have now reached a tipping point with more robust process quality audits in place.
The funding from the NSA/West Notts College and the partnership between CQM T&C and Thorntons has resulted in much hard work and persistence but we can now clearly see the positive results from this activity:
- Waste is 33% lower than last • year giving us a seven figure improvement
- Labour productivity is now ahead of budget
- Overhead costs are flat against increasing volumes
- Customer service levels are running at 99%
David Proctor - Head of Operations - Thorntons
With measured savings of £124,600. CQM has helped shape the way forward for our business.
Steve Wilkinson, Production Manager - SSF
What is really fantastic is the fact that these gains are truly sustainable. By gains I am referring not only to the waste reduction, but the improved performance and communication between teams.
Mark Heath, Operations Manager - Cott Beverages