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Our Background

CQM Training & Consultancy has been delivering world class, business focussed solutions for over 21 years, having worked simultaneously with some of the greatest names in UK industry, and numerous successful SMEs. As a business we are proud to be both Matrix, and Investors In People accredited.

Thanks to our award winning programmes, we have developed an enviable portfolio of clients who constantly benefit from our unique combination of training and on site coaching. Key to our success is embedding a culture of sustainability amongst the workforce. We give those involved the responsibility of researching and delivering an Improvement Project, effectively using the tools and techniques gained from our expert training to produce a direct, and positive benefit for your company.

Nationally recognised as the Champion deliverer of Lean/Food Manufacturing Excellence for the National Skills Academy for Food & Drink, (also an accredited provider for their Leadership & Management programmes), and an accredited training provider for the National Skills Academy for Materials Production & Supply, CQM T&C are passionate about instigating focussed debate, initiating action and influencing decision making across the industry, for the good of the whole. We have led the way in many areas, most notably being the first training provider to blend the delivery of Lean implementation with the new Food Manufacturing Excellence qualification. 

Underlining the quality of our training, CQM T&C has been recommended as exemplars of quality and innovation to the Government's Commission on Vocational Teaching and Learning by OFSTED after our delivery was described as "outstanding, and should be an example of best practice to be shared across wider provision..." whilst having "Highly effective employer relationships, with sophisticated ROI models valued by their customers."

Built on a mission to transform organisational and individual performance sustainably, CQM Training & Consultancy challenge the ambitions of our clients and staff to develop themselves beyond all expectations.

If you want to drive exceptional performance and confidence through training and coaching, then we can provide the results you are looking for.

The CQM Training and Consultancy Team

Our Senior Leadership Team are experienced professionals with a common theme of putting our customers at the heart of our thinking. We have Training and Development as well as industrial experience, having all worked in senior operational roles before joining CQM. Working for each of the staff below, our Operational Team can demonstrate hands-on experience of developing people and business and are able to see the challenges faced by the organisations that we work with. They understand how to motivate people to change their behaviours and above all are experts in continuous process improvement philosophies encouraging others to implement these practices and processes into their organisations.

Managing Director - Andy Cheshire

Andy Cheshire, Andrew Cheshire, Managing DirectorAndy has a wealth of operational experience within large FMCG organisations to small family-owned companies, having working in Operations, Engineering, Commissioning, Technical and Training and Development. Andy has helped drive the growth of CQM over the past 10 years and puts increasing customer value at the heart of what the organisation does. Andy has worked extensively in food with Arla, United Biscuits, Samworth Brothers and Bakkavor among many others. Outside of work, Andy struggles around the park run and enjoys being a cub scout leader.

Operations - Keith Bailey

Keith Bailey, Operations Director, Operations Manager, Lean

Keith has deep experience of implementing Lean and Behavioural Change within large logistics and manufacturing facilities, with a very practical approach to getting started. Keith is all about building long term partnership and coaching the capability in senior teams and has studied kaizen culture when working with the likes of GM, Toyota, Warburtons and Bentley. He is a keen squash player out of work.

Marketing - Jenny Humphreys

Jenny Humphreys, MarketingJenny is a PR & Marketing professional through and through, having run the PR & Marketing department of a leading UK software publishing company. With a B2B and B2C background, she has a strong ability to define and target new markets, also being the driving force for CQM winning a number of national awards in conjunction with our clients. Jenny has run her own successful small business, and lived in Switzerland, France and Australia in her youth.

Business Development - Bev Detheridge

Beverley Detheridge, Bev DetheridgeBev has worked in both Private and Public sector Educational Organisations and is well placed to provide consultancy-based meetings to understand the needs and priorities within partner organisations. Bev is very practical and approachable, with a clear focus on ultimately supporting you with the right people to reach the right solution. Bev is a keen fitness fanatic, with a great passion for tennis and has lived in the Middle East.

Qualifications Lead - Angela Southgate

Angela Southgate, Geoban, SantanderAngela has an Occupational Psychology Degree and has introduced new qualifications and approaches into CQM, as well as managing a large scale transformation project for Geoban UK (Santander Bank). She also takes responsibility for quality management within the organisation and has been instrumental in integrating E-portfolio into our offering. She is a keen snowboarder and 'foodie'.

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